Inboxes and email
Forward email from Simply.com
First, open the inbox in TicketOS and copy its unique forwarding address ending with @in.ticketos.one.
Add the forwarding address
- Sign in to the Simply.com Control Panel and select the domain.
- Open Email > Domain settings > Forwardings.
- Enter the customer-service address under Email address.
- Paste the TicketOS forwarding address under Forward a copy to.
- Save the forwarding.
Simply.com notes that external forwarding can sometimes be affected by email authentication. Send a test before relying on the setup.
When forwarding is active, send your first test email.
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